Returns & Refunds
We hope you are delighted with your purchase! However, if for any reason you are not fully satisfied, please read our return policy below:
- Helium Balloons: Unfortunately, pre-inflated helium balloons cannot be returned or refunded for health and safety reasons.
- Other Products: You may return unopened products in their original, unused condition within 15 days of receipt for a full refund.
- Return Process: To initiate a return, please contact us at info@celebra.ch. Returns must be shipped back to us at your own cost.
Refunds: Once your return is processed, we will issue a refund to the original payment method. Please note that delivery charges are not refundable.